Connecting with Insight...
Interview, Debriefing and Elicitation (IDE) Program
Behavioural Based Professional Development Program - Ensure the message you read is the message that was sent!
Upcoming IDE Training Dates: 18-19-20 October 2010
Click Here to Register on Line: Connect with Insight - IDE Training
Communication is simple...it's just not easy!
Course Orientation
The three-day Connecting with Insight is one of the most highly developed interpersonal skills training program available today. People exhibit unconscious symptoms (clues & cues) that you can read to determine if they are being open and honest or evasive and untruthful. Using proven IDE principles and guidelines, you can reliably assess a person's personality traits, pinpoint areas that need further probing, overcome resistance and properly evaluate the reliability of the information you've received from an individual.
What's in it for me?
When you increase your awareness within the three secret behavioural keys to connecting with insight you will dramatically increase your ability to gain information from even the most reluctant person. You will improve your communication skills, reduce work-related stress and increase your work quality and productivity.
Who Needs to Attend
Those who want to become effective communicators by ensuring that the message that was read is the message that was sent, will find value in this program such as:
- Human Resource Professionals
- Inspectors
- Regulatory Complaints Officers
- Investigators
- Law Enforcement Personnel
- Military Personnel
- Managers
- Call Center Personnel
- Coaches
- Security Managers
- Teachers
- In addition to anyone responsible for human resources development and for leading teams
Course Content
Day One - D.I.S.C. Model
of Human Behaviour
Based on the DISC model of human behaviour. This module increases
awareness of personality viewpoints and perspectives in order
to improve relationships and minimize conflicts. The following
are some of the topics covered during this module:
- Learn
to identify needs of others
- Develop
personal motivation to enhance communication
- Understand
effective interaction techniques
- Recognize
the priority of others
- Understand where misunderstanding can take place
Day Two - Behavioural Symptom
Analysis (BSA). BSA is the study
of the way in which people act, speak and behave in various
circumstances. From this study, patterns of behaviour can be
built up to enable predictions and deductions to be made about
an individual. This analysis is useful to questioners. BSA
principles guide you to arrive at an informed assessment
of an individual. It is also particularly valuable in helping
to evaluate truth and deception. In this module, we cover the
following key communication area:
- Verbal
– element concerning the words we choose to use
- Vocal
– element concerning how we say those words
- Visual – element concerning s the posture, gesture
and movements we make with our bodies while talking
Day Three - Cultural and/or Situational Awareness. The final key is Context, adapting and applying both DISC &
BSA module within a given context or situation. This module
provides valuable insights in order to learn skills and strategies
for communicating across cultural, in addition to learning how
culture impacts on the IDE process. This module address the
following issues:
- Explore
the relationship between culture and communication style
- Tips
for giving feedback in a culturally sensitive way
- Recognize
fundamental differences between cultures and their significance
- Increase
awareness of cultural perspectives and their effect on behaviour
- Learn
skills and strategies for effective communication
Your Facilitator
Jean (JJ) Brun served over 20 years with the Canadian Forces (CF) - 15 within the Intelligence Branch and is an internationally known authority on Human Intelligence (HUMINT), an accredited Human Behaviour Consultant Specialist and a Basic Practitioner of Neuro-Linguistic Programming.
JJ, as the J2 Strategic Debriefing Officer, provided specialized instructional services to the CF personnel in the field of HUMINT. His remarkable talent and highly developed skills within the field of human behaviour have greatly contributed to the development of the CF HUMINT effort, and have earned him the respect of peers within the intelligence community both in Canada and abroad.
JJ is a Professional Speaker, Master Trainer and a best selling author - "Sell Naked on the Phone"
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Testimonials:
My organization will benefit from my IDE experience with increase understanding of the complexities of human behaviour and how to overcome obstacles to become efficient and succeed as an individual and team players.
Michael MacLean
Security Investigator
DFAIT-Passport Canada
Facile à comprendre et à appliquer avec des bonnes bases théoriques. Peut s'appliquer dans différents contexte: famille, milieu de travail, enquête etc. J'ai plus de savoir au niveau des techniques d'entrevue.
Tanya Prévost
DFAIT-Passport Canada
Through JJC training, I have significantly increased my ability to understand and identify different personality types. The improved communications results are outstanding. The personality profiling skills enables me to speak and relate to any person as if I were able to communicate in their native language. Using the techniques presented in training, it has allowed me to strengthen my own personal skills and better understand the various skills of people I deal with daily on both a professional or personal level.
David Mercer
Lieutenant Commander
Canadian Forces
The intelligence training that was given was instrumental to the success of the mission. I was able to supply critical tactical intelligence and only because I was properly trained. JJC teaches students to observe human behaviour and draw conclusions from their actions and reactions.
George Prudat
Commander
Canadian Forces
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