Connecting with Insight

In a world where everyone communicates and very few connect

Upcoming I.D.E. Training Dates: 3-4-5 October 2011

Click Here to Downlaod Registration Form: REGISTATION FORM

Course Orientation

The three-day Behavioural Studies Interview Debriefing & Elicitation (I.D.E.) Training Program - “Connecting with Insight”, is one of the most highly developed interpersonal skills training program available today.  People exhibit both conscious and unconscious symptoms (clues & cues) that you can read to determine if they are being open and honest or evasive and untruthful.  Using proven I.D.E. principles and guidelines, you can reliably assess a person's personality traits, pinpoint areas that need further probing, overcome resistance and properly evaluate the reliability of the information you've received from an individual.

What's in it for me?

The I.D.E. Behavioural Studies Training Program will increase your awareness in the three fundamental behavioural insights to connecting with people by design and not by chance.  You will dramatically increase your ability to gain information from even the most reluctant person.  You will improve your communication skills, reduce work-related stress and increase your work quality and productivity.

Who Needs to Attend

Those who want to become effective communicators and leaders by ensuring that the message that was read is the message that was sent will find value in this program such as:

• Human Resource Professionals
• Inspectors
• Complaints Officers
• Investigators
• Law Enforcement Personnel
• Military Personnel
• Managers
• Call Center Personnel
• Coaches
• Security Managers
• Teachers
• In addition to anyone responsible for developing and leading teams

Course Content

Step One - D.I.S.C. Model of Human Behaviour: 

The objective of this training module is to introduce the candidate to the components of the D.I.S.C. Model of Human Behaviour and the symbiotic relationship within the field of Human Intelligence. Participants will be able to discover, experience and apply effective behavioural based business protocols to enhance results, recognition, relationships and understanding into the reason why people do the things they do when interacting with others.  This module addresses the following issues:

• Learn to identify needs and triggers of others
• Develop personal motivation to enhance communication
• Understand effective interaction techniques
• Recognize the priority of others
• Understand where misunderstanding can take place

Step Two – B.S.A. Study of Human Behaviour:

The objective of this training module is to introduce the candidate to the field of Neuro Linguistic Programming (NLP) and in particular the study of Behavioural Symptom Analysis (B.S.A.) - the ways in which people act, speak and behave in various circumstances. From this study, patterns of behaviour can be built up to enable predictions and deductions to be made on individuals.  This module is exceptionally valuable in assisting candidates to evaluate truth and/or deception.  This module addresses the following issues:

• Verbal – element concerning the words we choose to use
• Vocal – element concerning how we say those words
• Visual – element concerning the posture, gesture and movements we make with our bodies while talking

Step Three – Context…Cultural and Situational Awareness: 

The objective of this training module is to introduce the candidate to effective practices in regards to gaining information via interviewing, debriefing or elicitation activities within any environment. This module is the corner stone to applying the proper context.  Valuable insights will be gained into communicating and connecting across cultures, adapting and applying the D.I.S.C. & B.S.A., situational awareness, questioning techniques and establishing rapport. This module addresses the following issues:

• Explore the relationship between culture and communication style
• Tips for giving feedback in a culturally sensitive way
• Recognize fundamental differences between cultures and their significance
• Increase awareness of cultural perspectives and their effect on behaviour
• Learn skills and strategies for effective communication

Your Facilitator

Jean (JJ) Brun served over 20 years with the Canadian Forces (CF) - 15 within the Intelligence Branch and is an internationally known authority on Human Intelligence (HUMINT), an certified Human Behaviour Consultant Specialist, accredited Contact Handler and a Basic Practitioner of Neuro-Linguistic Programming.

JJ, as the J2 Strategic Debriefing Officer, provided specialized instructional services to the CF personnel within the field of HUMINT in both the Bosnia and Afghanistan theatre of operations.  His remarkable talent and highly developed skills within the field of human behaviour have greatly contributed to the development of the CF HUMINT effort, and have earned him the respect of peers within the intelligence community both in Canada and abroad.

The same skill-sets used by JJ to survive are now applied by individuals and organizations in order to recognize the signs of intention, veracity and deception, when interacting with people across cultures.

Bottom Line

The I.D.E. Behavioural Studies Training Program – “Connecting with Insights” provides insights and useable techniques to enhance both communication and abilities to connect with people by design and not by chance.  This program will empower you to Discover, Experience and Apply behavioural principles that will improve your results, interactions, interpersonal relationships and understanding why people do the things they do.

In House Training

Let JJ Communications be part of your training solution.  The I.D.E. Behavioural Studies Training Program can be tailored to your organizational needs and presented in-house. The following are some of the benefits of in-house training:

• Customized resource materials
• Savings in time and expenses
• Confidentiality of discussions